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| Tuesday, 07 September 2010 |
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Webinars
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See our new Webinar: Drive High Impact Business Results By Improving Technology Quality.
Watch ... |
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Books
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A set of convergent forces is challenging fundamental assumptions about the role of
organizations and how they deliver value to their customers.
Read more ...
Request copy of book ... |
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White Papers
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Ideas matter, but an organization aligned for execution is what delievers the value.
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Project management bridges the gap between strategy and tactics. It’s the difference between having a good idea, and actually being able to execute on that idea.
Read more ... |
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In our experience high-performance organizations tend to share a set of recurring management and leadership characteristics. While each organization may actually choose slightly different tools or implementation approaches, successful companies nevertheless tend to operate in very similar ways.
Read more ... |
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Process Service Level Improvement
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This offering consists of the modeling, reengineering, process design, simulation, implementation, project management, training, and support activities aimed at assisting clients in implementing an enhanced set of business processes for the improved performance of their business and IT organizations.
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Quantitative metrics that define both the
voice of the customer and
the voice of the process are captured through careful process instrumentation and collection. This important step facilitates the stabilization of the target process. Only when a process is stable can its true capability be determined. These metrics then become the foundation for continuous improvement.
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This is typically the implementation component that would follow the Process Quality Assessment and Action Plan engagement for a client.
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Other Process services:
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